Refund & Cancellation Policy
Important information for our customers
Refund & Cancellation Policy
Last updated: May 6, 2026
At Absolute Asbestos Services, we work hard to provide clear scheduling, transparent pricing, and professional service. This policy explains cancellation timing, deposits, and refund handling.
1. Appointment Cancellations
- More than 24 hours before appointment: No cancellation fee.
- Less than 24 hours before appointment: A cancellation fee may apply.
- Same-day cancellation or no-show: You may be charged for reserved technician time and travel.
2. Rescheduling
- You may reschedule without penalty when requested at least 24 hours in advance.
- We will make reasonable efforts to accommodate urgent scheduling changes.
3. Deposits
- Some projects may require a deposit to reserve labor, equipment, or disposal scheduling.
- Deposit terms (including whether refundable) will be stated in your quote or service agreement.
4. Refund Eligibility
Refunds are reviewed case-by-case and may be issued when:
- A duplicate payment was processed.
- A billing error occurred.
- Services were not delivered as agreed.
Refunds are generally not issued for:
- Completed services that match the approved scope.
- Delays caused by inaccessible site conditions, missing approvals, or customer-requested pauses.
- Third-party permit, lab, or disposal fees already incurred.
5. Disputed Charges
If you believe a charge is incorrect, contact us within 7 calendar days of payment.Please include your name, service address, invoice number, and reason for dispute.
6. Refund Timing
- Approved refunds are typically processed within 5–10 business days.
- Bank and card posting times can vary by financial institution.
7. Contact for Cancellations & Refunds
To cancel, reschedule, or request a refund, contact:
Absolute Asbestos Services
Phone: (360) 927-0404